To,
The Businesses,
Aiming to be the next business disruption,
Did you know?
There is that one essential aspect on the basis of which your target audiences will judge your business and will then decide whether they would want to use the application again or not.
No!?
It is not your on-demand Business model, because the business model is what is meant for your business and does not have to do anything with the audience.
The aspect is the features of on demand app for the ease of the audience.
Taking a cue from the Uber’s Business Model, we have collaborated all the features from the driver’s app, customer’s app, and the admin’s web app in a generalized form which can be used for all the niches.
These features will get you straight into the permanent memory space of your users and direct their hard-earned money straight into your pocket.
Would you like to get an offline copy of this Guide
Features Of On Demand App: For End-User
User Accounts
Users can register and manage their accounts using email, mobile number or social media accounts.
Booking Service
Users can book for the service at the convenience of their time and location.
Awaiting Schedules
Once the user makes the booking for the service, the user can determine the arrival time of service by tracking the service provider’s current location.
Charge Estimates
After entering the type of service the customers want, the price calculation algorithm in the application provides the approximate estimation.
Multiple Payment Options
Users can make payment by using various options such as credit card, debit card, cash, mobile wallets, etc.
Notifications
Users should get the important push notifications about the type of service , fares, service details, etc. using the SMS and email services.
Contact Service Provider
Once the booking is made, users are provided with an option to contact the service provider to coordinate the service booking.
Reviews and Ratings
Users should be able to share their service experience, rate and provide a feedback about the service provider. The service providers in return should be able to rate the customers as well.
Cancellations
Users can cancel the booking for the service whenever they feel like before the service starts.
Service History
Users can anytime view all the services taken by them within the same account along with the charge incurred for each service.
Help and Support
Users can seek assistance from the help and support or any CRM integrated.
Book Now Get Served later
Users can schedule a service that they wish to take beforehand and can decide to get served later on.
Book for Others
Users can book the service for others from their account itself and track the services just like they would do for themselves.
Mobile Wallets
Users can decide to add money to the app wallet and the service charge automatically gets cut off from the wallet so that users don’t have to make payments every time.
Panic Button
In case of emergency, accidents, and extremities, users can use the panic button to notify the admin staffs, their own family members, and emergency help lines.
Promo Code and Referral Rewards
The feature allows the user to benefit with the help of the promo codes, discounts, coupons, referrals, etc.
Favorite Service
Users can set the service they frequently use as their favorite service so as to cut the efforts to again search for the service.
Split Charges
When the same service provider serves more than one user at a time, they can decide to split up their individual charges.
Smart Services
The exact location is fetched by the GPS API and there is absolutely no need to manually enter the service location.
Keep Track of your Service Costs
Users can keep a track of the service costs incurred in case they have to show to their businesses.
Kickstart your startup Journey
with our on-demand Trucking Solution
Our application offers flexibility and customizibality in on-demand
trucking solution that suite your business objective.
Features Of On Demand App: For Service Providers
Service Provider’s Account
Service providers can register, sign up, and login to their account with the help of the email, mobile numbers, or social media accounts.
Availability Options
Service providers can choose to be available when they want to work and when they want to get unavailable. the help of the email, mobile numbers, or social media accounts.
Service Requests
The service providers should be able to see the service requests by customers and can respond to.
Accepting or Rejecting Requests
Service providers should be able to accept the service request or reject it within a limited period of time.
Service Details and Information
The service providers receive the user’s service request, estimation, etc.
Tracking the Service
The application consists of modules and track of the ongoing service.
Contact Customer
The app should enable the service provider to contact the user to coordinate about the service or any other queries once the booking is made.
Start/ End Service
For the time bound services, the service providers should have a module to start the service and end it once the service gets over.
Track Earnings
The service providers should be able to get information about the service they take and should be able to track their earnings with the platform.
Service Provider’s Dashboard
The service provider should be able to view their performance, service histories, earning, and related statistics on their dashboards.
Customer Rating
The service provider should have the rating capability to rate the service experiences with the customers.
Service Provider’s Daily Reports
The service providers should be able to view the reports about the total number of services they took, their earnings, penalty if any, etc. on a daily basis.
Set Your Own Schedules
The service providers have the flexibility to work and set their own schedules when they want to provide the service.
Forward Dispatch
The forward, dispatch feature ensures that the service provider who is close to the customers is sending the request, rather than an available service provider farther away.
Heat Maps
The service providers can view the sections in the website which is clicked maximum by the users to know the success of their application and predict their reach.
Auto-pilot
The service providers can automatically respond to a request while they are still yet to finish their on-going service. This way they can pile up or schedule the request while they are still on with their service.
Features Of On Demand App: For Admins
Admin Dashboard
The admin dashboard is such that it can navigate towards a different section of managing the service providers as well as the customers.
Managing Service Providers
The admin can manage the service providers, their penalties, their earnings, their incentives, if any etc., with the help of the web app.
Manage Customers
The admin can handle the customers, their cancellation charges, their discounts, coupon codes, etc., with the help of the web app.
Manage Pricing and Commissions
The dashboard of the admin contains all the pricing and commission related information which helps the admin to uprightly manage the transactions within the app
Service Tracking
The admin can view and track all the on-going real-time services.
Analytics and Reporting
The admin dashboard contains all the information regarding the service providers, their earnings, the services they took up, the services they declined to, the customers, the repeated customers, their preferred services, the customers who canceled the bookings made, the usage of the coupons, discounts, and gift codes.
Would you like to get more content on such topics?
If you like we can notify you each time a new interesting content is uploaded.
On-Demand App Development Strategy
Those who already didn’t know, in order to start your on-demand business, you have to have three applications:
- Service provider’s Mobile App
- Customer’s Mobile App
- Admin’s Web App
This was all about the features, but currently as far as I know, your situation is like:
All you should be doing is planning for the functionality on the basis of the three possibilities:
- You want to develop an mobile app just with the most basic features.
- You want to launch a mobile app with the most basic features and design some advanced functionality for the same.
- You want to launch a full-fledged mobile app consisting of all the features known as the on-demand business model.
By taking these three possibilities in mind, we have listed down for you all the functionalities on the basis of the type of launch you want for your app.
The Power Lies In Your Hands.
If you like this blog, then please do share it.
Share This Article On
Conclusion
If you will closely notice the functionality package, you will see that the customer’s mobile application has got more features in all the three cases when compared to the other stakeholders.
This is what it is. You have to be very careful about your end customers. Features are the only way to reach to them and in turn, claim on their loyalty to your business.
Follow Us On
If you still aren’t clear about the features that would suit your business
More About Author
Vishal Nakum
Vishal Nakum is a tech enthusiast with a passion for exploring the latest developments in the world of technology. He has a keen interest in emerging technologies such as Artificial Intelligence, Machine Learning, and Blockchain, and enjoys keeping up-to-date with the latest trends and advancements in these fields. Vishal is an avid learner and is always on the lookout for new ways to expand his knowledge and skills. He is also a creative thinker and enjoys experimenting with new ideas and concepts. In his free time, Vishal enjoys playing video games and reading books on technology and science.